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Pricing and Billing
Do I have to pay sales tax?
  You only have to pay sales tax if you are located in California. If you have a resale certificate for the state of California you can fax it to 714-956-0486 prior to placing the order online, give us 1 hour to complete the transaction.
I have a question on my charges.
  Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service at 714-956-0480 x120 for further assistance.
I need a copy of my receipt/invoice.
  Click the "My Account / Order Status" link at the top right hand side of our site to print invoices or contact customer service at 714-956-0480 x120.
When will my credit appear on my account?
  Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
  Your credit card will be charged prior to shipment of your item(s).